The piano was wonderful last night! Our pianist was impressed! Thanks so much for your help.
"Just wanted to drop a note to let you know that I noticed a significantly pleasing difference in the piano down in the Lutheran church when I played for Easter service. I can't thank you enough. As I expressed to you, I have become very tired of playing that piano. I have been grumbling to friends about it and wishing loudly that we could replace it. I just thought we were stuck with a bad piano and it never occurred to me that it might be fixed. We have had two other tuners work on it, and they never suggested fixing the "brightness". I was very satisfied with the sound on Sunday. I asked others if they noticed a difference in the sound. I'm not the only one that thinks the piano is much better now after you worked on it. I thank you for driving all this way to work on our pianos."
John, I just wanted to tell you that I finally got around to trying my piano. Have been practicing for a funeral. The piano does play very nicely and noticeably better than before. Possibly the reason I get where I don't realize what a difference it makes to have you work on it. I knew it was going out of tune but I hadn't realized that keys weren't responding like they should. The church piano sounds good, too. Thanks for coming all this way to work on our pianos. I hope you will continue to do this work for a long time.
(After a day of voicing and regulating) "Now we have the piano we always wanted!
I can't tell you how thrilled I am with my "new" piano!
After preparing and selling a used piano to her church, "Thanks!! for having a console piano available and for doing the reconditioning needed to be serviceable in such a short time frame. Everyone is happy with the appearance and tone quality."
I am very pleased with work you have done for me and for the church. Ralph and I have both enjoyed playing our Steinway. Ralph has been playing just about every evening—something he hasn't done since he lost part of his hearing.
Thank you SO much! The piano sounds great. I'm so glad we did this at long last.